01

Information we collect

While using Fieldly, the following information may be collected:

Account and login information
Provided by LT-Innovations for authentication.
Location data (GPS)
Used to support job allocation, navigation, and proof of attendance. Location services can be disabled when not required.
Photos and images
Captured via the device camera as proof of work completion, site conditions, or task verification.
Work-related data
Job tickets, notes, completion status, timestamps, and other task-specific information.
Device information
Device model, operating system version, and unique device identifiers.
Offline mode data
Information entered while offline is stored locally on the device and automatically synced when a connection is restored.
02

How we use the information

All data is used solely for legitimate business purposes, including:

  • Assigning, tracking, and completing field engineering jobs
  • Providing visual proof of work to clients and internal records
  • Enabling offline functionality for reliable operation in remote areas
  • Improving operational efficiency, safety, and service quality
  • Meeting legal, regulatory, and contractual obligations
03

Data sharing

  • Data is shared only internally within LT-Innovations and with authorised clients where contractually required for job completion.
  • We do not sell, rent, or trade any user or device data to third parties.
  • Limited data may be shared with trusted service providers, such as cloud hosting, mapping, or backup services, under strict data processing agreements.
04

Data storage and security

All data is stored securely on servers located in the United Kingdom. We implement appropriate technical and organisational measures to protect your data. Offline data is stored locally on the device until it is synced.

05

Your rights

As an employee using this internal business tool, you can request access to, correction of, or deletion of your personal data by contacting Lewis at lewis@lt-innovations.co.uk.

06

Changes to this policy

We may update this Privacy Policy from time to time. Continued use of Fieldly after any changes constitutes your acceptance of the updated policy.